Transform Your Business in 4 ways with Dynamics 365 Portals

Dynamics 365 Portals are shipped with every Dynamics tenant* along with multiple ready to use templates which can be quickly configured and customized to suit business needs to build and extend channels of communication and Collaborate with specifically invited customers, partners or employees.

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Top 10 Reasons to Invest in a Dynamics 365 Portal

While each Organization must find its own trigger, I’ve laid out some common underlying set of reasons which resonate across Organizations 

1) Productivity

  • Repeated and redundant Tasks of creating, updating and maintaining data, especially when it is worked on by multiple groups within and outside the organization is done away with.  

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Microsoft PSA License Changes

Dynamics PSA has seen an enormous adoption and development in the past 2-3 years when it was launched. With some major releases integrating the app with the CDN services and releasing impressive UI changes, PSA has hit some high points with an adoption 

While PSA as a stand-alone SKU, provides an end-to-end project management solution, when used as a part of the Customer Engagement plan, becomes the critical Delivery link between Sales and Invoicing. 

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Setting up a Simple Case Management system on Dynamics

The article assumes that you are a Dynamics consultant and does not try to technically guide you, but guides you so that you can quickly implement without missing key components 

There are 3 main areas to focus on when setting up Case Management on Dynamics.

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Framework For Business to Evaluate Tools For Business Process Automation

Business process automation (BPA) is the automation of manual paper-based processes using tools and technology. BPA can help an organization reduce cost and increase efficiency.

Once a decision to implement business process automation has been taken, choosing the right tool is the next significant consideration. While there are many tools available for BPA, and a discussion around these is imminent; the criteria for evaluating these tools must first be identified...

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How to Select Business Process Automation Software

Plus, which BPA software do we recommend?

Business process management (BPM) and Automation (BPA) software are one of the fastest-growing fields in technology, with estimates for company expenditures on BPA/BPM software ranging fromUS$13.5 to US$23 billion in the next few years. These figures are likely low-end estimates as well, given the wide-scale digital transformation occurring across industries and the speed at which companies are looking to technology to give them a competitive edge...

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Big Changes for MS Dynamics CRM: Here’s What You Need to Know About Dynamics 365

Microsoft recently announced that Microsoft Dynamics CRM will be discontinued on November 1st, replaced by Dynamics 365. Dynamics 365 represents an evolution of Dynamics CRM that will combine customer relationship management tools with enterprise resource planning (ERP) capabilities and predictive artificial intelligence in a cloud-based environment

As you can imagine, this is an exciting step for today’s on-the-go businesses. Over the coming weeks, IOTAP will be sharing what we’ve learned about the many changes that have been incorporated into the new Microsoft Dynamics 365 product. To begin, here’s an overview of the changes that will roll out on November 1st.

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Ransomware attack on your business? What’s Next?

Ransomware is the biggest threat presently for organizations globally. India has no different story than others. The aim of these cyber threats is crystal clear. They are here to extort money with the fake promises of restoring their systems and encrypted data. In recent times we have received a lot of enquiries from the prospects and customers with reference to Ransomware attack. It’s, therefore, important to understand these risks and have knowledge of “’what to do and how to protect your business from becoming a victim of such attacks”. Some of the most relevant queries asked by customers: My data is being encrypted by Ransomware, what to do now? 1 Do not pay the ransom! It seems that paying Ransom is the solution to the attack. But it’s a trap to extort money from you. Paying may prove like encouraging and funding these attackers. Even if you pay, it won’t guarantee that you will regain the access to the files. Paying may actuall ...

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Industrial Internet of Things – A boon for Manufacturing Industry

Branding number of accident-free days in a manufacturing unit are the things of the past. Those signboards which display the standard of safety followed in the workplace will not be seen in the coming days. Evolution of Industrial Internet of things (IIoT) is bringing transformation to the workplace. The next industrial revolution may forever change the complete style of working and our approach towards work. IIoT may boost the productivity, cut expenses and strengthen the safety and security significantly.

IIoT provides a new way of managing industrial production. Connecting machinery and warehousing systems can create smart production systems that automatically communicates and control each other without any manual interference.

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Any-where, Any-time Microsoft Dynamic CRM boosts your revenue

The pain point of any industry is the ability to track and integrate all the information about their prospect or existing customer. It is a challenge for the organization to track the communication of different employees from sales, pre-sales, technical and support division in the organization interacting with the same customer. Availability of all the information at one place can make your team more agile and responsive to your customer. This can be a key to customer satisfaction.

If we focus only on Event Management organizations conducting Events and Exhibitions, CRM platform is more than just a database. CRM serves as a facilitator and a solution to one of their biggest problem (Managing multiple Customer Communications from different locations).

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